Every job, from inbox to invoice.

Muvik runs operations for freight and maritime service businesses: freight forwarders, ship agents, OOG yards and launch operators. It reads the email, the WhatsApp, the call and the paper, and drafts the quote, the job card and the invoice. Your team verifies and sends.

See it on a real job
Reads from
Email, WhatsApp, phone, paper, portals
Produces
Quotes, job cards, invoices, reports
Eastern Pioneer1 job
Log No. 2038Recorded
Flamingo · MV Pacific Grace
Provisions · 0/0 pax · Anchorage B
LB03:10AS03:58CO04:20BB05:12
Boat log · Log No. 2038
Eastern Pioneer · Flamingo
Working for 12 seconds
  1. Scanned boat log received05:14:02
    via WhatsApp2 pages
  2. Extracted 4 timestamps, 2 pax counts, 1 vessel05:14:09
    Needs review: 0
  3. Matched to Log No. 203805:14:11
    rate card RC-04 · Anchorage B · per trip
  4. Draft invoice INV-2026-041205:14:12
    AED 1,850.003 lines
Working with
Ocean Masters
Straits Ship Services
Eastern Maritime LLC
Far Eastern Services
RZ Auto Works

From the quote to the invoice, and every step between.

Sales desk, procurement, job paperwork and billing, run as one flow for forwarders, ship agents, yards and launch operators. A car workshop showed it works outside the port too.

Rate request in. Quote out. Nobody retyped the lane.

The request is read into lanes, equipment and cargo-ready dates. Rates come in from carrier portals, emails and your contracts. The quote is drafted in your template with your margin on it, and a person sends it.

  • Portal, email and contract rates side by side, with validity
  • Expired rates get asked for again
  • A voice agent that calls shippers when the desk is busy
Freight forwarding
Rate procurement
Q-2026-0187 · JEA → PKG · 40HC
Working for 41 seconds
  1. Logged into 3 carrier portals08:02:14
    CMA CGMHapag-LloydMaersk
  2. Pulled 6 rates for JEA–PKG 40HC08:02:51
    2 contract, 3 portal, 1 email
  3. Maersk ME2 expired 19 Sep08:03:02
    re-requested by email
  4. Quote draft Q-2026-0187 ready08:03:05
    margin 19.6%

The job card fills itself in as the bills arrive.

The PDA is drafted from the enquiry. Each vendor bill lands on its line at the price actually charged. The Statement of Fact comes from the events your operator logs, one line each.

  • Sections A, B and C from the port tariff
  • Buy, sell and P/L per line, with who pays
  • Payables and receivables, vendor by vendor
Shipping agency
LineBuySell
A. Port expenses
Pilotage in / out4,200.004,200.00
Tug hire × 29,650.0010,400.00
Launch boat1,200.001,500.00
Statement of Fact
MV Ocean Star · Voy. 042
Generate SOF PDF
Mon, 21 Sep
  1. 04:30Pilot on board
  2. 05:12First line ashore
  3. 05:40All fast, berth 12
  4. 06:00NOR tendered
  5. 07:15Commenced discharge
Completed dischargeLog now

Run it from WhatsApp.

Agents, captains and customers already live in WhatsApp, so Muvik does too. Send the job, the photo of the log sheet or the payment slip to the same thread. It answers with what it read and what it will do next, and does nothing until someone replies Confirm.

M
Muvik Assistant
Business account
Today
Message

An email with two photos becomes a priced quote.

Out-of-gauge and project cargo enquiries arrive as an email with photos. Muvik drafts the charge sheet from your tariff, asks your vendors for the crane and the lowbed, and puts the best buy on the line.

  • Inbound, storage, transloading, outbound
  • Every buy price says where it came from
  • GRN, GIN and invoice from what happened in the yard
Warehousing
Drafted from an email by [email protected]. Check the details, then confirm.DismissConfirm enquiry
ChargeSell
Inbound
Receiving & GRN650.00
Crane lift, 250 t mobile6,000.00
Storage
Open yard, OOG3.20
Vendor procurement · crane 250 t
ENQ20260001 · line 2
Waiting on 1 of 3 vendors
  1. Sent lift plan to 3 crane vendors09:41
    Gulf Crane HireAl Reem Heavy LiftDesert Lift
  2. Gulf Crane Hire replied10:06
    AED 6,000 / liftThu OK
  3. Desert Lift replied10:22
    AED 6,800 / lift
  4. Al Reem no reply · follow-up 14:0010:23

The captain photographs the log sheet. The invoice is already drafted.

Dispatch by boat, track by AIS, read the signed sheet, price the trip from the agency's rate card. Built with OPL launch operators.

  • Dispatch board by boat, day and week
  • Every trip: left base, alongside, cast off, back to base
  • Tally register that knows which sheet is missing
Launch services
Tracking · Emirates Thirumai24 h
AIS 25.1234, 56.3456 · 8.4 kn · ETA alongside 05:38Live

It picks up the phone.

A recorded call to a shipper, and the record it wrote afterwards. Muvik calls carriers for rates, vendors for quotes and shippers for volume, in whatever language the contact answers in.

Cold call to a new shipper

—:—
Captured
Contact
James Carter · Hudson Imports
Language
English · warm
Lane
Port of Singapore → New York
Equipment
3 × 40' FCL
Currently with
2 forwarders
Next steps
  • Quote requested, Singapore → New York
  • Follow-up call Thursday 2:00 pm EST
  • Lane history sent by email

A car workshop was the first business outside the port.

Supplier invoices are keyed from the scan. Every part is checked against the customer's bill. Payment slips from WhatsApp are matched to the open invoice, with the reason written down. If your business runs on quotes, jobs and invoices, we will build for it too.

Other services
Supplier
Bumi Auto Parts Sdn Bhd
Plate
WWE 7863
Total
RM 407.04
Payment slip
Reported 14 m ago · via WhatsApp · Job LJ-0412
Matching…
IMG_2291.jpg
MAYBANK   TRANSFERRM 407.04            21/09 09:12REF: WWE7863 SERVICE

Plate WWE 7863 on the receipt matches this invoice's customer, and the amount matches what is outstanding.

Record paymentNot this one

Every step is on the record.

Muvik reads, extracts, matches and drafts. When it is unsure it flags the line and waits. A person verifies, and the record keeps who did and when.

Amber means a person looks
Green means the match is exact.
Your numbering, kept
Log numbers, job numbers and invoice series follow your books.
Rescans update the same record
Send a corrected sheet and the trip changes. No duplicate.
Every read is timestamped
So is every match and every verification.
Vendor bill · Gulf Tugs 2261
MV Ocean Star · job VA20260001
Working for 7 seconds
  1. Bill received11:20:05
    emailPDF · 1 page
  2. Read: towage, 3 hours, RM 5,400.0011:20:09
    vessel, service, hours, amount, bill-to
  3. Proposed against line A2, tug hire11:20:11
    quoted 2 hbilled 3 h
  4. Third hour is over the PDA11:20:12
    held for the operator
  5. Placed at RM 5,400.00, line marked booked11:34:40
    N. Rahim · P/L updated on the job card

Works with the tools already on the desk.

  • CargoWise
  • DAT
  • Gmail
  • Outlook
  • Microsoft Teams
  • Slack
  • WhatsApp

Email, chat and carrier portals are read directly, and the phone is answered and called. Accounting and TMS systems such as AutoCount and CargoWise are keyed by Muvik and verified by you.

We come to your office and build it there.

An engineer spends the first week at your desk, reading the WhatsApp group, the inbox, the log books and the month-end spreadsheet. Then we build in and around the flows that actually run the business: the quote, the job, the vendor, the invoice.

  1. 01

    Sit with the team

    A week at your desk, finding the job nobody can hire their way out of.

  2. 02

    Build into the flow

    Your tariffs, rate cards, numbering series and templates go in. Where the flow needs a module that does not exist yet, we build it.

  3. 03

    Run it with a person on the last step

    Live in weeks. Every draft waits for someone to verify it. We keep building as the business changes.

Who runs on Muvik.

All customers
Eastern Maritime LLCLaunch services

From WhatsApp to dispatched launch, without retyping a thing

How an OPL launch operator turned the agents' WhatsApp group, the captains' log sheets and a shelf of rate cards into one dispatch board and a draft invoice per trip.

  • Dispatch board
  • Boat tracking
  • Boat log extraction
Ocean Masters LogisticsFreight forwarding

RFQ to quote without the retyping

Ocean Masters Logistics runs inbound RFQs, carrier rate procurement and quoting on Muvik, with a person sending every quote.

  • RFQ intake
  • Rate procurement
  • Quoting
Eastern Maritime LLCLaunch services

Closing the month without the spreadsheet

Launch invoicing and agency statements produced from confirmed trips, with an approver on the last step and the LPO tracked per invoice.

  • Launch invoicing
  • Rate cards
  • Statements

Notes from the desk.

Short pieces on intake, quoting, procurement, invoicing and month-end, written from customers' desks.

All articles

Bring us your hardest week.

Send a week of the real thing: the inbox, the WhatsApp export, the log sheets, the vendor bills. Tell us the problem you can't hire your way out of. We come back with what Muvik read, what it drafted, and what we would build for you.